Support

Need more help? Let us know!

✋ Asking for Help

We have an active Slack Workspace dedicated to discussing ScandiPWA. Anyone can join to ask for help (scandipwa-help channel), discuss the technology (pwa_tech), or follow updates and announcements (insights)! The ScandiPWA core team will try to answer questions posted there, but we welcome answers from the community as well – by answering each other's questions, we can make the ScandiPWA experience better for everyone.

🔍 Before you Ask

Before you ask a question, please search this documentation, as well as the Slack workspace, for the problem you encountered. It is possible someone already solved this issue before!

Also, if you are facing a generic programming problem, you might be able to find answers online – please search the internet for solutions. Thank you for taking the time to research existing information!

☑️ When you Ask

Please provide a link to the documentation guide you are trying to follow, and summarize what steps you have taken.

Please describe what you expected to happen, and what difficulties you encountered. In addition, to make your question easier to answer, please attach any relevant logs, error messages, or screenshots to your message.

⚠️ Found an Issue?

ScandiPWA is actively maintained by the core team, as well as developers from the community. If you would like to submit a bug or feature request, please do so on our Github project!

Issues are addressed in order of priority. All fixes and future releases are free, just like ScandiPWA. Once an update has been released, you should be able to use it in new and existing projects.

🤝 Consulting Services

ScandiPWA is open-source and publicly available for both personal and commercial usage. The source code is distributed under the Open Software License 3.0. All existing and future releases are freely available on GitHub. However, if you need a paid consultation, we would be happy to help!

If you need more help or advice, we can recommend our partners to arrange a consultation. We can assist in setting up the theme, resolving any problems, migrating to a new version, or building a new theme with ScandiPWA. Please send us an email at hello@scandipwa.com for more information and pricing!

☁️ Magento Cloud

We offer a fixed-price package for launching ScandiPWA projects on the Magento Cloud. To learn more, please send us an email at hello@scandipwa.com!